As we settle into 2013 and what will be a BIG year in digital marketing, we’ve teamed up with our premium partners to bring you our collective take on the biggest opportunities for marketers this year. Marketing gurus from leading digital solutions share their answers to the following question:
What are the greatest challenges and/or opportunities facing digital marketers in 2013? Continue reading
Four years after TagMan created the first Tag Management System, Joe Stanhope, Senior Analyst at Forrester Research produced a terrific white paper called “How Tag Management Improves Web Intelligence” a few months back. Now through the “magic” of licensing, TagMan is making this available as a free download. Just in case you can’t be bothered to read the whole thing or need a little more convincing to read it, here is a scintillating synopsis of Stanhope’s insights.
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Online shoppers are a fickle lot and the competition for their attention and their spend in utterly fierce. Consequently, optimizing every aspect of your e-commerce program, and the tags that manage them, is absolutely essential. We have just written a blog post on Econsultancy outlining general best-practice tips dealing with on and off-site activity.
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Tags are critical to online marketing. To implement marketing technologies and campaigns and to collect the data on which digital marketers rely. But they cause real pain like site failures, data loss, campaign delays and having no freedom to choose and use new technologies. Tag Management Systems are the answer. By installing the same, tiny piece of code on site pages, you can be free to add, edit or remove any tracking tag in seconds, straight from the web page and gain control again.
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Smart container tag and tag management system will be used to deploy and track all online campaigns
Debenhams, the UK’s leading department stores group, is working with super container tag and tag management system TagMan to help it implement and track all its online activity.
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At the dawn of the Web, tracking and data wasn’t regarded as powerful as it is today (anyone remember server log analysis, or the 30 page Webtrends reports?). Today, analysis is at the heart of a successful e-commerce strategy, although there has been a grave oversight which has only now been remedied.
As marketers run more and more advertising channels in driving users to the website, they’ve rightly relied on tracking to identify what worked and what didn’t. The problem is they have been looking at the wrong thing and basing media decisions from the wrong perspective.
The last-click model has been the demise of many marketing channels which perhaps played a valuable part in the brand discovery or product selection process of the consumer. Once the consumer has decided what they wanted to buy, they’d typically go directly to the site (via a branded search term) and convert in that visit. As the last click, that branded search term would have been credited with the sale and all the valuable media they consumed in getting to that decision was ignored and not credited. This leads to money being directed away from valuable media and fed into the direct channels and very much away from profitability.
With our clients now basing media decisions on attributed data (where the credit of the sale is shared between all campaigns in the path to conversion), very different media decisions are being made and happily they are reporting a great increase in overall performance of their activity. Check out our new Boden attribution case study to see this in action.
Why it’s taken so long for the industry to grasp this with both hands I don’t know, but now the tide has changed this is excellent for marketers for a number of reasons:It makes marketing much more fun as you can try out lots of smaller channels using attributed data to show their true value
View the main findings and request the full report
TagMan Study Finds That Problems With Ad Pixel/Tag Implementation and Management Plague Nearly All Sites Causing Loss of Traffic and Sales.
Other Negative Consequences Include: Loss of Campaign Performance Data; Delays in Launch of New Campaigns; Delays in Use of a New Marketing Technology.
NEW YORK, NY–(Marketwire – September 20, 2010) – TagMan, the marketing tag management system that solves the problems associated with site tagging and tracking of online marketing campaigns through a single universal tag, today released the results of a survey of client and agency advertising executives around the globe that shows that almost all (99%) faced problems with ad pixel/tag implementation and management that are costing websites traffic and sales. Nearly 9 in ten (86%) of respondents have had tags implemented incorrectly on the sites they manage and three quarters (75%) had seen delays in the implementation of tags due to website development cycles. The implications of tag management issues among respondents included loss of campaign performance data (65%), delays in launch of a new campaign (63%), delays in use of a new marketing technology (58%), loss of website traffic (31%), loss of website sales (28%). Only 1% said they never faced tag management issues.
Almost a quarter (23%) of client and agency respondents spend more than $10 million per year on marketing technologies and services that rely on site tags but over a quarter did not know how much they spent on IT resource to implement tags.
“Unless you are in the IT department, there is a tendency to gloss over the problems of ad tag implementation and management, taking for granted that somehow ad tags are easily added or taken away without cost or consequence, but as our study shows, there are huge costs and potentially significant loss of revenue from poorly managed ad tags,” says Paul Cook, CEO of TagMan.
Nearly a third (30%) of respondents said it took a week to implement a new tag on the websites they managed. Nearly a quarter (24%) said the person responsible for tag implementation spent 1 to 2 days per month on the task. In more than half of cases (52%), tagging sits outside the control of marketers.
Other findings:
The survey was completed by more than 100 online advertising executives in a variety of roles, businesses and territories during July 2010.
View the main findings and request the full report
TagMan (www.TagMan.com) is the single-tag Tag Management System solution to the problems of online campaign tracking and slow pages loads due to excess tags. By acting as a single, universal tag management system and interface through which tracking tags and pixels can be deployed to a retailer, e commerce or advertiser’s web site, online marketers can save time and money in the way they track campaigns and see how all online channels are working together. Clients include Virgin Atlantic, Subaru, Boden, Laura Ashley, Ted Baker and Air New Zealand. TagMan was founded in November 2007 and has offices in New York and London.
Tag Management System, (TagMan Inc named after same), simply put, is a way to deploy and manage all of your on-site vendor tags, pixels, analytics tags and tracking pixels agnostically in one place to create a control and simplicity previously not available, through one system interface. (These are also often called Tag Management Platforms). Not unlike a CMS behaves for your site content.
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Below is the list so far of all the tags that TagMan clients currently have plugged into their websites through TagMan. It’s a long list and helps to demonstrate just how many systems rely on tags to work and why tag management has become a crucial issue for website owners. Remember, every tag you have on a page slows it down and each one reports data that could be even more useful if it was reported in the same place (and using the same rules) as all the rest. Continue reading
Clients often ask us the best way to track how users arrive at the website, and this has developed into a discussion inside TagMan to which we’d welcome the input from any.
There are two ways to track someone arriving from a campaign: