Archive for the ‘Clients’ Category

Good Health Media, Inc. Appoints TagMan as global “container tag” for Tag Management and Attribution

Monday, August 30th, 2010

Good Health Media, Inc. Appoints TagMan

To Accelerate Client Online Advertising Campaigns

NEW YORK (August 30, 2010) Good Health Media, one of the fastest growing health ad networks, today announced that it has picked TagMan as its global “container tag,” enabling the company to accelerate its client online marketing campaigns while reducing costs by implementing third-party tags/pixels without IT resources.

TagMan’s single page tag will house all of the tags/pixels used to track Good Health Media (GHM) online ad campaigns, including display, paid and natural search, affiliates and email. Using the TagMan interface, GHM will have a single view of the effectiveness and interaction of its online advertising campaigns and will be able to see the interaction between the consumer and all online marketing channels, enabling it to enhance its optimization of online campaigns and media budget allocation.

“We chose to work with TagMan because it has an established track record in tag management and will help us drive better results for our advertisers and publishing partners. We can now instantly add or amend our tracking tags, which means we no longer have to send requests to different IT teams to change tags. This will save money as well as time,” says Bill Jennings, CEO of Good Health Media.

“Good Health Media can not only switch existing tags in and out in a matter of minutes, adding new tags instantly, it can now see the entire path a customer takes to conversion. This will enable them to make informed marketing optimisation decisions,” says Paul Cook, CEO, of TagMan. “We are pleased to have then as a partner.”

Good Health Media (www.ghmedia.com) delivers specific health condition audiences to pharma and consumer brands. The company’s “ConditionMatch” technology tracks and targets the most frequent visitors to niche health content, often at half the CPM of the major health portals. Advertisers include: Merck, J&J, Wyeth, Shire, Takeda, Walmart Pharmacy, and Amgen. Good Health Media was recently ranked as the fastest growing health ad network with 93% user growth in the past 12 months (Comscore).

GHM is backed by Metamorphic Ventures and several individual investors including Mike Perlis (Softbank), Rick Thompson/Larry Braitman (Founders Adify, Flycast), Joe Apprendi (Founder Collective), Richard Forman (Health Venture Group), Geoff Judge (co-founder 24/7), Bill Benedict (Alpine Meridian), Chris Young (Founder Digital Broadcasting Group). ConditionMatch and ConditionSearch are trademarks of Good Health Media.

TagMan (www.TagMan.com) is the single-tag solution to the problems of online campaign tracking and slow pages loads due to excess tags. By acting as a single, universal tag and interface through which tracking tags and pixels can be deployed to a retailer, e commerce or advertiser’s web site, online marketers can save time and money in the way they track campaigns and they can see how all online channels are working together. Clients include Virgin Atlantic, Subaru, Boden, Laura Ashley, Thomas Cook and Air New Zealand. TagMan was founded in November 2007 and has offices in New York and London.

TagMan Assembles Board of Advisors With Extensive Media, Advertising and Entrepreneurial Experience

Tuesday, August 3rd, 2010

NEW YORK (July 21, 2010) TagMan, the marketing tag management system that solves the problems associated with site tagging and tracking of online marketing campaigns through a single universal tag, today announced a Board of Advisors tasked to consult with the rapidly growing company on its strategy and tactics.

“TagMan has achieved significant traction amongst web marketers by taking away the pain associated with deploying tracking pixels, speeding up their pages and providing multichannel attribution reports in real-time,” says company CEO and founder Paul Cook. “We are very pleased to have an exceptional team of deeply experienced advisors to help up take TagMan’s sophisticated proposition to mainstream marketers.”

The Board includes:

Brendan Condon: With 25 years of global media experience across several TIME WARNER divisions (serving the past seven years at AOL overseeing its global Mobile, SEM, Affiliate and APAC advertising businesses and before that, 18 years at TIME Inc), Mr. Condon specializes in media monetization, especially digital with and local cross-media advertising.

Formerly, the Managing Director of AOL’s Platform-A International advertising division, based in London, Mr. Condon led the business with full P+L responsibilities, and a team of more than 500 employees across 10 European countries and Japan.

Calvin Lui: The former President & CEO of Tumri, the leading provider of dynamic creative solutions for online display advertising, Calvin Lui has a strong history of building teams and scaling businesses, both online and offline, with particular emphasis on sales, marketing, business development and corporate development. Prior to Tumri, Mr. Lui served as COO of Connexus a leading Internet performance marketing company, and also served as President of its Traffic Marketplace division.  He has also worked as SVP of Sales and Marketing at Ticketmaster, served as CEO at TheMan.com and held management positions at Lycos, St. Paul Venture Capital and Credit Suisse First Boston.

John Marshall: has 30 years experience of entrepreneurship in the software and Internet industries. He is a Netscape alumnus and went on to found ClickTracks , a pioneering web analytics tool.  Mr. Marshall invented and patented several important innovations within analytics, including the now ubiquitous overlay view. ClickTracks was acquired by Lyris Technologies in 2006.  Mr. Marshall is a founder of Market Motive, providing training courses and certification in online marketing.

Tom Sipple: is currently a Vice President at Interactive Corporation (IAC), leading the monetization strategy, direct sales, aggregator partners, mobile and advertising operations groups for Dictionary.com (part of the family of brands). He joined IAC from Yahoo! where he spent eight years in various roles, but most recently as Managing Director of Yahoo, SE Asia managing Yahoo’s user and revenue growth in the emerging markets of Vietnam, Thailand, Singapore, Philippines, Indonesia and Malaysia.  Prior to moving to Asia, Mr. Sipple was a Strategic Account Director in display media sales for Yahoo based in San Francisco. He also worked at USA Today leading circulation and advertising for the travel category.

TagMan (www.TagMan.com) is the single-tag solution to the problems of online campaign tracking and slow pages loads due to excess tags. By acting as a single, universal tag and interface through which tracking tags and pixels can be deployed to a retailer, e commerce or advertiser’s web site, online marketers can save time and money in the way they track campaigns and see how all online channels are working together. Clients include Virgin Atlantic, Subaru, Boden, Laura Ashley, Thomas Cook and Air New Zealand. TagMan was founded in November 2007 and has offices in New York and London.

TagMan proves that non-brand SEO (AND affiliates) are worth their weight in marketing spend

Wednesday, July 28th, 2010

Chatting with a TagMan client (who I can’t name) about the attribution data we provide them, I was really impressed with the approach they have taken in assessing the quality (and ROI) of campaigns and how they use this data in their media planning.

The digital currency of awarding credit is still on the last click that generated the sale, and this is what they use for awarding their affiliates and other CPA channels commission for the business they generate. However, they use the attribution analysis of the campaigns to work out if a CPA channel is producing a positive ROI – and therefore if they should continue to invest in it.

Non-brand SEO vs. Affiliates

I’d like to illustrate this by looking at two of the campaigns we are tracking for them: non branded SEO and the affiliate sales through a well known and respected network.

On a last-click win analysis (how commission is awarded), non-brand terms in natural search results generated 600 conversions with revenue of £18,000 and the affiliate generated 4,300 conversions with revenue of £170,000.

On the face of it, it doesn’t look like SEO non brand really does much for them, and that the affiliate is doing a far better job.

The catch comes when marketers have a hunch that due to cash-back and voucher-code sites, the affiliate is cannibalising the sales of the other campaigns – shall we call it goal-hanging – and make a decision to stop working with the affiliate on this hunch.

Applied attribution

However, if you look at the sales and revenue each campaign generated not by last click, but by an attribution model it tells a very different story and with the data you can make a much better decision.

Using a flat attribution model where the credit and revenue of each sale is split evenly between all the campaigns that show up in the path to conversion, we see that, over the same date range, the non-brand SEO attributed sales (that is the sales where non-brand natural results show in the conversion path) were 4,050 with revenue of £145,000 and the affiliate generated 1,900 attributed sales with £73,000 revenue.

This shows the marketers hunch was partly right, but the key number is the attributed revenue by both campaigns.  For ease of numbers, let’s say this client had a profit margin of 10%.  Therefore the profit on the SEO work was £14,500 while the profit of the affiliate was £7,300.

Change in budget spend

As it happened, this client didn’t spent nearly £14,500 on SEO marketing and as a result of this data now spend incredibly more and are looking forward to seeing this channel push up last click conversions to other channels.

Moreover, while the affiliate wasn’t generating as much value as reported by last click, the profit was still higher than the commission paid out – i.e. the affiliate is still a channel with positive ROI even with the cash-back and voucher-code sites, and so the client also continues to invest heavily in this area.

I purposefully haven’t provided the length of time this analysis was over as the idea can work for smaller companies just as much for larger companies.  Whether this data spans a single day or three months, it still ensures that as a marketer, you are basing decisions on data and not hunches.

Subaru Inks TagMan for Online Campaign Tracking and Analytics Tag Management

Wednesday, April 14th, 2010

NEW YORK (April 13, 2010)  TagMan, the single-tag/pixel solution to the problems of online campaign tracking, today announced that Subaru of America, Inc has begun to use its tag management system to manage and track online marketing and advertising campaigns running across its main website (www.subaru.com) and dealer network of 550 websites across the US.

TagMan acts as a single, universal tag and interface through which tracking tags and pixels can be deployed to an advertiser’s web site, online marketers can save time and money in the way they track campaigns and see how all online channels are working together. A single TagMan container tag replaces all the tracking pixels on an advertiser web page used to track, for example, natural search, paid search, affiliates, display, email or site analytics. These tags are housed inside the TagMan container and can be managed directly through a browser-based interface.

Subaru is using TagMan as its global ‘container tag’, enabling its media agency, Carmichael Lynch, to track activity from display campaigns and paid and natural search and to see the entire path to conversion (including keywords used) that any user follows when taking action on its main brand website.

TagMan will also allow Subaru to control campaign tags across its dealer network websites according to various regional groupings of campaigns at any given time. Subaru will now be able to add, edit and remove tracking tags more efficiently and manage its future spend much more effectively.

“Subaru has a superb global reputation in the automotive industry. We are proud to have them part of the TagMan family,” says Jon Baron, general manager. “With all tags from all channels sitting in the same system, Subaru and Carmichael Lynch can track the full customer journey and see which channel(s) delivered a particular user. This allows marketing attribution of credit/commission across all online channels. As the company continues to deliver a high number of marketing campaigns, the flexibility and control that TagMan provides will enable Subaru to keep IT costs to a minimum and improve ROI.”

Subaru of America, Inc.. (www.subaru.com) is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J., the company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network of nearly 600 dealers across the United States. All Subaru products are manufactured in zero-landfill production plants and Subaru of Indiana Automotive Inc. is the only U.S. automobile production plant to be designated a backyard wildlife habitat by the National Wildlife Federation

TagMan (www.TagMan.com), the first independent tag and pixel management system, was built and developed by web analytics pioneer Paul Cook as a solution to the problems caused by the proliferation of website tracking tags and pixel weight. TagMan has revealed that up to 25% of a typical e-commerce advertiser’s affiliate commissions are duplicates. Uniquely, TagMan instantly deduplicates sales and attributes credit in real time across ALL online channels so that for every $1 spent with TagMan, clients can see up to a $9.50 return on their investment.   The negative impact of too many pixels on a client’s website (contributing to shopping basket abandonment) drove TagMan’s focus on latency and pixel reduction as a core part of the platform used by clients globally. Clients include online advertisers and agencies in the US and Europe, including Virgin Atlantic, Subaru, Boden, Laura Ashley, Thomas Cook and Alliance & Leicester.

Founded in 2004, TagMan is privately owned and funded and has offices in New York and London. It has received funding from Cambridge Angels and the London Business School E100.

Gatwick Airport appoints TagMan to manage and track its online marketing campaigns

Wednesday, April 14th, 2010

Gatwick Airport is working with tag management system TagMan to manage and track its online campaigns for the main website gatwickairport.com.

LONDON: TagMan has been appointed as Gatwick Airport’s global ‘container tag’, a single page tag that holds all the tags used to track online campaigns, including display, paid and natural search, affiliates and email.

Nick Tsimbidaros, Gatwick Airport’s e-commerce manager, said:

A great deal of time is spent implementing and managing campaigns, which is extremely onerous as well as costly. TagMan will enable us to add, edit and remove tracking tags more efficiently, which will save us time and keep costs to a minimum.”

The system will also allow Gatwick Airport to see the entire path to conversion that any user takes to booking any of the many offers available from its site. This will enable the marketing department to pinpoint exactly how it apportions future spend and ‘deduplicate’ between channels that claim commission from the same sale. This will enable the company to reduce its affiliate campaign costs.

Jon Baron, general manager of TagMan, said: “Gatwick Airport is the latest travel and tourism brand to implement TagMan. Virgin Atlantic and Thomas Cook have been using the system for the last year and the results have been outstanding, with Thomas Cook reporting cuts of 25% on commission fees alone. Gatwick Airport provides a huge range of offers online, from flights to car parking. Its campaigns are expanding and TagMan will help them track and manage them easily and effectively.”

About TagMan

TagMan is the single-tag solution to the problems of online campaign tracking. By acting as a single, universal tag and interface through which tracking tags and pixels can be deployed to an advertiser’s web site, online marketers can save time and money in the way they track campaigns and see how all online channels are working together.

A single TagMan container tag replaces all the tracking pixels on an advertiser web page used to track, for example, natural search, paid search, affiliates, display, email or site analytics. These tags are housed inside the TagMan container and can be managed directly through a browser-based interface.

This allows them to be added, edited or removed direct from the web page in question in seconds, without troubling IT resource, which also means complete freedom to switch between tag providers such as ad servers, CPA networks and analytics companies.

Then, since the tags from all channels sit in the same system, advertisers and their agencies can track the full customer journey and tell which channel delivered a particular user much more effectively. This allows complete deduplication between CPA commission payments and marketing attribution of credit/commission across all online channels.

TagMan won the Econsultancy Innovation Award for web analytics where the judges said: “The creation of a single system and interface through which tags can be deployed is a significant innovation that can help remove the burden caused by the proliferation of tags as well as enabling complete campaign tracking.”

Clients include online advertisers and agencies in the UK, US and Germany, including Virgin Atlantic, Subaru, Boden, Laura Ashley, Thomas Cook and Alliance & Leicester.

www.tagman.com

Boden appoints TagMan to track all online channels

Thursday, January 28th, 2010

Boden, the international online clothes retailer, has hired independent universal tag management system TagMan for tag management and to help the company understand the full journey its customers take on their way to buying from its websites.

The company, which employs 800+ staff and operates in the US, UK, Germany and Austria, will use TagMan to manage the tracking tags from search, display and affiliate campaigns on all its websites.

By plugging the third-party tracking tags from all its marketing channels into a single TagMan container tag on its pages, Boden will be able to follow the complete path to conversion that any of its customers take, including whether they come direct to the site or click or view on natural or paid search results, affiliate links or display campaigns.

It will use this insight to plan future campaigns more effectively, since it will be able to see which channel played what role in delivering a customer.

Oliver Elliott, online acquisition manager at Boden, said: “TagMan will give Boden’s marketing teams the power and flexibility to add and edit tracking tags as well as the rules governing their deployment. This can be carried out in minutes, whenever we or our partners require, without the need for scheduled updates to the website.

“Beyond tag management, TagMan will provide us with a rich source of touch-point data to better understand attribution and interaction across all online marketing channels. After a lengthy search, we’re confident that TagMan is the technology best placed to deliver this for Boden and are delighted to be one of the innovative businesses working with them.”

Jon Baron, general manager at TagMan, said: “Boden instantly and completely understood the potential benefits of using TagMan, especially where they have many sites to manage and campaigns from which to derive insight.”

About Boden

Boden is Britain’s best loved mail order clothing brand – selling womenswear, menswear, children’s and babywear through our catalogue, website and our two shops. We make well-made, colourful, flattering and fashionable clothes and accessories with a sense of fun and style at a fair price, delivered directly to your door.

Set up by Johnnie Boden in 1991, who was inspired by the high standards set by US mail order companies, Boden filled a gap in the UK market. Boden is now a £168 million turnover (2008) business employing approximately 800 staff.

The website was launched in 1999 (www.boden.co.uk) and is continually modernised: today 67% of UK sales and 75% of USA sales are taken over the internet. On average we’ll see around 330,000 visitors to the website every week in the UK and 190,000 in the US.

About TagMan

TagMan is a tag management system that solves the problems associated with site tagging and tracking of online marketing campaigns – including deduplication and marketing attribution – by acting as a single system and interface through which tags can be deployed to an advertiser’s web site.

Clients include advertisers Virgin Atlantic, Thomas Cook, and Alliance & Leicester and agencies Media Contacts, TBG London, Blue Barracuda and Didit.

It won the 2008 Econsultancy Innovation Award in the web analytics category where the judges said: “The creation of a single system and interface through which tags can be deployed is a significant innovation that can help remove the burden caused by the proliferation of tags as well as enabling complete campaign tracking.”

Find out more at http://www.tagman.com

TagMan’s appointment by Boden was covered in this news story by New Media Age

News release: TagMan becomes Virgin Atlantic’s global ‘container tag’

Monday, November 9th, 2009

Virgin Atlantic is working with tag management system TagMan to help it manage and track the online campaigns it has running across all its websites, which cover 25 markets around the world.

The company has appointed TagMan as its global ‘container tag’, a single page tag that houses all the tags used to track Virgin Atlantic’s online campaigns, including display, paid and natural search, affiliates and email.

Veronica Brown, e-commerce commercial manager at Virgin Atlantic, said: “We are pleased to be working with Tagman as this system will enable Virgin Atlantic to add, edit and remove tracking tags more efficiently and, in so doing, save huge amounts of time and energy in the implementation and management of campaigns.”

The system will also allow Virgin Atlantic and its partners to see the entire path to conversion that any user takes to buying from one of its sites. Brown said this will enable them to be smarter about how they apportion future spend and ‘deduplicate’ between channels that claim commission from the same sale. The company will gain instant savings in this way.

Brown commented: “Being able to quickly amend our tracking tags is key for us, as globally we continue to deliver a high number of marketing campaigns. We are very excited about the flexibility and control that TagMan will give us to ensure we are able to track and attribute accordingly.”

Virgin Atlantic is the latest e-commerce giant to sign up to TagMan to get on top of the huge number of tracking tags now sitting on e-commerce sites. Thomas Cook, Alliance & Leicester and many others also use the system to manage the way they implement and track online campaigns.

Jon Baron, general manager of TagMan, said: “Just on a practical level Virgin Atlantic will save time and money in the way it implements and tracks its campaigns. But, the company is also keen on the strategic edge it will gain by having a central, ‘ultimate tag’ that is independent of tag providers and which puts control of the data that tags provide back in its hands.”

About Virgin Atlantic

Virgin Atlantic celebrated its 25th birthday this year and since it was founded the airline has become Britain’s second largest carrier serving the world’s major cities. Now based at both London’s Gatwick and Heathrow airports, it operates long haul services to thirty destinations world-wide as far apart as Las Vegas and Shanghai.

Virgin Atlantic has enjoyed huge popularity, winning top business, consumer and trade awards from around the world. The airline has pioneered a range of innovations setting new standards of service, which its competitors have subsequently sought to follow. Despite Virgin Atlantic’s growth the service still remains customer driven with an emphasis on value for money, quality, fun and innovation.

About TagMan

TagMan is an independent tag management solution that enables agencies and advertisers to manage online marketing tags – and the data they provide – much more effectively.

By acting as a single system through which tags can be deployed to an advertiser’s web site, online marketers can regain control of their marketing data, track users throughout their path to conversion and make immediate savings in the way they add, edit and remove online tracking tags on their websites.

Clients include online advertisers and agencies in the UK, US and Germany, including Thomas Cook, Alliance & Leicester, Christy Towels, Media Contacts, TBG London, Blue Barracuda and Didit.

Find out more at http://www.tagman.com